Client Request Flow

Build Your Booking Basket

Pick one or more services, add them to the basket, then finish the address, timing, and contact details. H.E.M reviews the request after you send it and prepares the quote if needed.

Step 1 - Add services

Step 2 - Property details

Step 3 - Timing

Step 4 - Send request

Choose servicesAdd to basketFill detailsReceive office review and quote

How booking works

First add one or more services to the basket. Then finish the address, timing, and contact details. After you send the booking, H.E.M office reviews it and confirms the final quote or inspection path.

Fixed-price items stay clear in the basket. Bigger or unclear jobs stay inspection-first, with only one inspection fee for the same booking.

Basket status

No service added yet

Current selection

Choose a service below

Schedule

Choose date and time

Quote stage

Quote comes after you send the booking

First-step pricing

Choose a service first

Step 1 - Choose services

Tap a service, choose the issue, then add it to the basket

You can add more than one service into the same booking. Fixed-price items stay clear. Unclear jobs go to inspection first, and the booking only carries one inspection fee.

Service categoryIssue typeChoose the service first, then pick the closest issue. If the exact problem is unclear, choose inspection.

Service basket

Tap the exact issue and it lands in the basket straight away. When the basket looks right, continue to the booking details below.

Choose a service above to see whether it stays fixed-price or inspection-first.

No services added yet. Pick a service, choose the issue, then press Add To Basket.

Fixed labor subtotal

AED 0

Inspection jobs

Not needed

Pricing note

Fixed-price items show labor only. Bigger or unclear jobs only charge one inspection fee first, then office sends the final quote after the visit or review.

Choose more services

Switch service here to keep building the same booking basket.

Same request

UrgencyProblem descriptionUpload photos/videosNo files selectedImages are resized automatically. Video uploads are limited to 1 file up to 8MB.

Property details

Address

Additional location details (optional)

Building / villa nameApartment numberAreaParking instructions

Preferred timing

Preferred datePreferred timeASAP

Contact details

Full nameEmailPhone numberWhatsApp number

Preferred contact method

CallWhatsApp

✔ Professional technicians

✔ Transparent pricing

✔ Fast response across Dubai

✔ Add multiple services in one request

Before you send

This sends a real booking request to the H.E.M office. The dispatcher reviews the basket, confirms the visit or inspection path, and sends the quote when needed. You are not paying here.